I will spending the next three days at Menlo Innovations High Tech Anthropology 101 course. It covers a great deal of information related to gathering information about users and using it in product and system development. It covers information modeling using UML, which is relatively new for me, and a variety of ways to apply some HCI and usability techniques in a corporate development setting. From what I’ve seen of Menlo this should be well worth the time. I’ll post more on this soon to talk about what I’ve learned, my thoughts on Menlo, and anything else I take away from the experience.