There are many operational challenges that have arisen for business in the last few months as we all adapt to life in a pandemic. One of the challenges is the move to more online sales and limits on doing business in person.
For a small business this can be particularly challenging. Some locations are requiring appointment only shopping, curbside pickup, or other options that enable businesses to keep customers at arms length. This introduces new communication and logistical challenges.
We can assist in solving these problems using a variety of tools tailored to the needs of your business. This includes updating your website to allow online appointment scheduling, text and email reminders to help customers keep their appointments straight and ensure they make it there, adding e-commerce options for buying online and handling curbside pickup efficiently. Moving many of these operations online can free up staff at a small business who might otherwise be stuck on the phone non-stop.
If you are facing new operational challenges we can help. Contact us to talk about what your new needs are.